Maintenance Services
Our customers expect a total service from us and the provision of maintenance services with the equipment that we sell is a logical development for us. We offer a range of maintenance options to suit varying requirements for hours of coverage, response time and fix time.
We also offer a basic disaster recovery option that provides a machine configured to a system prompt and ready to accept the restoration of programs and data. We deliver maintenance services in partnership with major UK maintenance companies and always retain responsibility for all aspects of service management.
Platforms
IBM x , i and p Series
Hewlett Packard Mid Range
Sun Mid Range
Cisco and other Brand Comms
Storage Products
Service Levels
Basic prime time 5 x 8, to full 24 x 7 coverage
Response times from 2 hours to next day
Guaranteed fix times available
Service Management “owned” by us
Replacement equipment rapidly available
Very reliable sources of spare parts
Complementary Services
Operating System Training
Technical Support System
Tuning Performance analysis and upgrades
Operating System Licensing & Management
